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Premium Dolphin Swim & Aquarium Experience

by: Dolphin

Traveler rating 17454 reviews Cancun
Overview Check price About this activity Itinerary Reviews FAQs
From $179 USD $159
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Overview Check price About this activity Itinerary Reviews FAQs

Overview of the Premium Dolphin Swim & Aquarium Experience

Enjoy a magical experience, with your family, partner or friends, swimming and interacting with dolphins, where you can play, have fun and learn from these ambassadors of the oceans. Our aquatic adventure begins with our charismatic host, a specialist and trainer of this magnificent species. We will first receive a short introduction before entering the water. Once inside we will have the opportunity to admire and interact with these friendly creatures, through this wonderful interaction you will learn about the intelligence and amazing ability of the dolphins, as well as their diet, habits and watch their behavior. In this swim with dolphins program you will be able to feel the texture of their skin, admire the agility of their movements, enjoy their jumps, as well as receive a kiss from your new marine friends. Additionally, we carry out exciting activities to interact with these intelligent mammals. Also enjoy 20 minutes of the amazing Aquarium Trek, this activity that consists of a walk underwater in a huge fish tank 4 meters high. There, you will also be able to comingle with species like stingrays, filefish and Moorish idol, among others, in a safe and fun way. If you don't know how to swim, don't worry, it's an experience similar to walking on the moon, your hair will not even get wet, you may even use eyeglasses or contact lenses.

Features

Ages: People(10+)
1h 20m
Available: Daily
Languages: EN | ES

price of Premium Dolphin Swim & Aquarium Experience

From $ 179

USD $159

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Per person | Save $20


Free cancellation 48 hrs. before

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Premium Dolphin Swim & Aquarium Experience

  • Duration: 1 h. 20 min.
  • Languages: EN | ES

Travelers

Starting Time

Price Details

From $179 USD $159 per person Save $20

Total: $0 Non-refundable

About Premium Dolphin Swim & Aquarium Experience

Enjoy a magical experience, with your family, partner or friends, swimming and interacting with dolphins, where you can play, have fun and learn from these ambassadors of the oceans. Our aquatic adventure begins with our charismatic host, a specialist and trainer of this magnificent species. We will first receive a short introduction before entering the water. Once inside we will have the opportunity to admire and interact with these friendly creatures, through this wonderful interaction you will learn about the intelligence and amazing ability of the dolphins, as well as their diet, habits and watch their behavior. In this swim with dolphins program you will be able to feel the texture of their skin, admire the agility of their movements, enjoy their jumps, as well as receive a kiss from your new marine friends. Additionally, we carry out exciting activities to interact with these intelligent mammals. Also enjoy 20 minutes of the amazing Aquarium Trek, this activity that consists of a walk underwater in a huge fish tank 4 meters high. There, you will also be able to comingle with species like stingrays, filefish and Moorish idol, among others, in a safe and fun way. If you don't know how to swim, don't worry, it's an experience similar to walking on the moon, your hair will not even get wet, you may even use eyeglasses or contact lenses.

Highlights

  • Live the experience of interacting and swimming with dolphins
  • Learn about the world of these intelligent mammals
  • Children and adults will enjoy a beautiful, unique and unforgettable encounter.
  • Private trainer for 4 people maximum
  • Walk underwater wearing a helmet that allows you to breathe like a fish
  • See itinerary

  • Bilingual host
  • Induction (15 minutes)
  • Encounter with dolphin (45 min of activity in the water)
  • Lifejacket
  • 18 different activities with dolphins
  • Trek time (20 minutes)
  • Sanitary and dressing rooms
  • Locker
  • Towel
  • Entrance to the aquarium

  • Round trip transportation, from your hotel to the meeting point (extra cost)
  • Souvenirs
  • Photos and videos
  • Tips (optional)
  • Food and drinks

  • Duration of the activity: 80 minutes
  • Check In, 30 min before the schedule time for your activity
  • Induction (activity with dolphins)
  • Encounter with dolphin
  • Trek time
  • Free time at the aquarium

  • Women with more than 6 months of pregnancy or high risk
  • Children under 8 years old

    • Important Information

  • Confirmation will be received at the time of booking. Be sure to bring your admission tickets and present them at check-in.
  • All customers must present the credit card with which they made their purchase and an identification that matches the cardholder, at the time of check-in.
  • The use of the life jacket is mandatory throughout the encounter.
  • Group of 4 people per trainer, maximum.
  • Family activity that can be performed by adults as well as children of 8 years old or older in a safe and fun way.
  • You will not be able to bring personal cameras into the areas of the swim with dolphins program.

  • Passport or government issued ID.
  • Voucher confirmation
  • Cell phone (in case we need to contact you or you need to contact us before the excursion).
  • Protection from the sun – hat, sunglasses, long sleeve shirt or rash guard, etc.
  • Bathing suit
  • A change of clothes.
  • Cash for tips & photo service
  • An open mind to connect with nature

    • Cancun Interactive Aquarium, located in La Isla Shopping Village Blvd. Kukulcan km. 12.5. Cancun Interactive Aquarium

  • The minimum age to book this attraction is 8 years old or with a height of less than 1.10 meters, it is mandatory they be accompanied by an adult (both must buy tickets). In the case of older adults, our staff is trained to help them at all times to make the experience unforgettable.
  • Anyone under the age of 17 must be accompanied by an adult, even if the adult does not pay for an interaction
  • Your confirmation will be sent at the time of reserving your service. Be sure to bring your admission tickets and present them at Check in.
  • All customers must present the credit card with which they made their purchase and an identification that matches the cardholder, at the time of check-in.
  • Remember to arrive 30 minutes before your scheduled time at the dolphinarium.
  • Photography and video service is not included. You will have the option to pay for one of the packages offered by the dolphinarium, if you wish.
  • You will not be able to bring personal cameras to the areas of the swim with dolphins program.
  • For your comfort, we suggest you come to the Dolphinarium with a bathing suit, clothes and comfortable shoes. We provide life jacket and towel.
  • Please help us protect the dolphins by not using sunscreen, oils, perfumes or lotions when you do your swim with dolphins, as they could cause infections, they have highly sensitive skin. To protect yourself from the sun we recommend wearing a rash guard.
  • Souvenirs and tips are not included in the ticket price.
  • For the interaction with the dolphins you can only wear a swimsuit.
  • The transportation service is not included in the price of the activity. It can be purchased for an additional cost of $10 usd per person.
  • Interactions: Welcome, Anatomy, Physiology, Behavior, Dolphin Kiss, Kissing the Dolphin, Hugs, Singing, Applauses, Tail Splashing, Free Jumps, Free/Controlled Swim, Footpush, Bar Jump, Amigo and Goodbye
    • Schedules:
  • Cancun Interactive Aquarium: 10:00, 11:00, 12:00, 13:00, 14:00, 15:00, 16:00

  • For a full refund, you must cancel at least 72 hours before the experience’s start time.
  • Any changes made less than 48 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.


    • Itinerary

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    Check in 30 minutes before the scheduled time for the activity

    Induction (activity with dolphins)

    Encounter with dolphin

    Trek time
    Free time at the aquarium

    What our wonderful clients say

    "This was such a great experience!"


    Look no further! This was such a great experience! The prices were amazing and so was the customer service and experience! I recommend!
    Avatar

    Michael Smith
    Google

    "Wondefull day and activity"


    An incredible experience 🤩 thanks to Enrique for his patience and good vibes… The entire team is great, a unique experience
    Avatar

    John Debris
    Trip Advisor

    "Amazing experience. So much fun"


    Look no further! Great activity! The crew was very kind I strongly recommend!
    Avatar

    Jammie Dulles
    Expedia

    "This was such a great experience!"


    Look no further! This was such a great experience! The prices were amazing and so was the customer service and experience! I recommend!
    Avatar

    Angela Vinners
    Google

    The most FAQS about: Dolphin Swim Program + Aquarium

    Yes, our dolphins are trained to be around people and feel very comfortable interacting with our visitors. They are in their environment so they may disappear for a moment but they’ll be back – sometimes to swim right next to you.

    Not at all. They are very friendly and curious about human beings and, if treated gently, have been known to develop strong bonds of love and respect with humans.

    The habitats are 4 meters deep on average (13 ft). However, there are also more shallow areas and platforms.

    We provide each visitor with a life vest to be used during the program activities, so don't worry if you don't know how to swim. Our staff is trained to make sure you feel safe, comfortable and ready to enjoy your dolphin experience.

    Yes. Everyone who participates in our programs must wear a life vest. We provide participants with a life vest adapted to their weight and size.

    Dolphins receive a specific balanced diet according to their age, activities and development. During the activity, trainers may occasionally explain to you how to, but they are the only ones that can feed them. Feeding the dolphins in any other way is not permitted as eating food that is not included in their established diet can affect their health.

    Yes; we want you to have a great time and feel as comfortable as possible. There are onsite bathroom facilities, showers, changing areas, towels and secure lockers for personal items.

    Yes. For safety reasons and to avoid distracting the dolphins, participants are asked not to bring video or photography cameras to the wet areas around the dolphinariums. We have a professional photography and video team as well as the best equipment. After your swim with the dolphins, you'll be able to purchase the videos and photographs taken of you.

    Yes. We do our best to make this experience available for everyone. When making your reservation, it is important that you mention any special requirements. Our reservations agent will confirm whether we can offer the best option for your comfort and safety. We ask that participants with special requirements be accompanied by an adult during the dolphin interaction program.

    The minimum height requirement is 1 meter (3.3 ft). Children under the age of 8 must be accompanied by an adult during the interaction (both must purchase a ticket). The minimum age requirement for the Delphinus Trek program is 12 years old.

    All kids are welcome! If your child is not participating in the program, we ask that a responsible adult accompany them at all times. Non-participating family members are free to watch and enjoy the dolphins from the companion areas designated for this purpose.

    We recommend that you book in advance, especially if you plan to visit us during high season, because our interaction programs have a limited number of participants.

    The program is divided in two parts: on-deck briefing and explanation for touching the dolphins (out of the water) and interaction with the dolphins (in the water).

    Yes, with all the Xel-há, Xcaret, Xplor and Xenses all inclusive packages. We provide optional transportation with a $10 USD fee per person to Delphinus Riviera Maya, Delphinus Puerto Morelos and Delphinus Playa Mujeres or $10 USD per booking to the Interactive Aquarium Cancun.

    Yes, each person who books a dolphin interaction program at Cancun Interactive Aquarium or Delphinus Riviera Maya is allowed to bring one accompanying member along at no extra cost for transportation. If you book online, please specify in the comments section that someone will accompany you.

    For security reasons, accompanying members will not have access to the deck or wet areas but they will be able to watch all the activities from the designated companion area.

    Unfortunately, we are unable to offer transportation to anyone other than the participant and one accompanying member.

    Not at the moment. The dolphinarium recently collaborated in a scientific research project with ASS DISCAN, a non-profit organization interested in evaluating ameliorative processes for children with Down Syndrome and Autism in dolphin assisted therapies. Their conclusions suggest that children improve some of their physical, emotional and behavioral skills as they interact with our dolphins. Now, we collaborate with Mexican foundations and our Animal Care Specialists are being trained and certified to develop a Dolphin Assisted Therapy Program in our facilities for children from the state of Quintana Roo.

    Yes, depending on the pregnancy's stage they can perform different activities. However, if the pregnancy is very advanced, the Foot Push activity will not be possible.

    Yes, all swims with dolphins programs have a limited guest capacity. If this number is not filled with your reservation, other members can be added to the same interaction to complete the total number of that group. Only the Couples and The One interactions are exclusive for two and one person respectively.

    It is not available for children under 8 years, pregnant women, people with heart, lung and ear diseases. It is important to mention that, upon arrival at the location, minors will be evaluated if they meet the minimum size and shoulder width for the Sea-Trek® equipment. The age is suggested for children due to the dimensions and weight of the equipment.




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