Cancun Hotel Zone Mangrove Tour

It all depends on which Jet Ski Rides you choose. Our regular Jet Ski rentals are 30 or 60 minutes long and our Jet Ski Mangrove Tour are 1 hour long (Meaning driving time and being out on the water). Customized, private and longer Jet Ski Adventures are available upon request as well and is based on availability.

Up to twelve(12) rental Jet Skis maximum per tour go out at any one time. This is to ensure that groups are able to ask questions and hear what their tour guide has to say and wants to point out. We can accommodate larger groups or more Jet Skis upon request.

Refunds do not apply for cancellations made within 4 days prior to your reserved activity. If any refund applies, it will be subject to a 10% administrative fee.

By law, you must be 18 years or older to drive a Jet Ski in Mexico. You can be up to 10 years old to participate as a passenger.

Yes there are some restrictions for our Jet Ski Tours. Please see below for persons who may not be able to partake on our Jet Ski Adventures & Tours:

Women pregnant.

Children under 10 years old. (Parents should ensure that children 9 years and above can hold on to the drivers life vest straps while sitting behind the driver in the passenger position)

Persons who have limited mobility.

Persons who have had any major surgeries or operations that could be affected from Jet Skiing the activity or a high-speed ride (i.e. back, knee, leg, hip, shoulder, neck or arm injuries/surgeries should avoid this activity unless given the okay by your doctor/medical practitioner)

Persons who have or who have had any heart related issues or seizure related issues.

Persons who weigh 300 lbs or more (due to safety reasons)

Persons who do not have the strength to pull themselves back up onto their Jet Ski in a deep water boarding situation.

Persons 60 years or older should avoid jet skiing and this activity unless they are in great physical health and have consulted with their doctor first.

People must be able to hear properly and have good vision to operate a jet ski on tour. Hearing aids will get wet from minor splashing that can occur while driving or being on a jet ski, so please make sure that everyone in your party can hear properly without assistance or translating before signing up for these jet ski tours. Your safety and of others on tour is our top priority!

People must have the basic understanding of the English language. Jet Ski Drivers MUST be able to speak and understand the English language fluently, no translating permitted. A detailed verbal safety orientation is provided to everyone by our staff prior to the tour departing. Our tour guides will also need to communicate with you several times while out on tour too.

* Please note that all participants will need to fill out and sign a liability waiver and safety card prior to partaking on any of our Jet Ski tours.

The maximum weight limit (per person) allowed on a Jet Ski is 300lbs max. The reason for this is to ensure that you can get back up on the Jet Ski safely if you fall off or are in a deep water boarding situation. Boarding a Jet Ski from the deep water can be very difficult for even persons 250 lbs or over. For double person Jet Ski or triple person Jet Ski, (meaning 2 persons on 1 Jet Ski or 1 adult and two small children on 1 triple Jet Ski), the maximum combined weight limit allowed is 375 lbs. This weight limit ensures that persons can enjoy their Jet Ski adventure together and do not risk the constant battle of rolling over the ski and falling off over and over again, due to being over the 375lb maximum combined weight. Safety and fun is our top priority, and these weight restrictions ensure that all guests will have the maximum fun and adventure while on our Jet Ski tours. As a rule of thumb: The more passenger weight you add to a Jet Ski the harder it is for the driver to steer, control, and stay on the Jet Ski without tipping over or falling off into the water. Beginners or persons who have not Jet Skied before or who haven’t Jet Skied for a very long time will have an easier and much better time and experience as a Single Jet Ski user – without any passengers, or as a double Jet Ski with a smaller and lighter passenger on the back only, like a child or young adult. Persons with experience driving a Jet Ski or who feel comfortable with driving a Jet Ski should be fine with a passenger on the back of their jet ski as long as they do not exceed the maximum combined weight of 375 lbs. Triple Jet Skis are only recommended for 1 adult and two small children (or) 2 adults and 1 small child as long as they do not exceed the combined maximum weight limit of 375lbs per Jet Ski. Beginners and non experienced drivers should not consider renting a triple Jet Ski (meaning 2 passengers on the back of their ski). Triple Jet Ski’s can only be reserved by walk in or over the phone, (Not online).

Our Jet Ski Rentals & Tours are considered to be high-speed guided tours (35+mph minimum traveling speeds), but in no way are dangerous or unsafe at the speeds we travel at. Our 4-Stroke Sea Doo GTI models can travel up to speeds of 50mph while on tour! With that being said there are many portions on the tour where we do have to slow down when entering bridges, narrow openings, shallow waters and during our stops. The best way to describe if this Adventure is right for you is: if you are looking for a slow paced tour similar to the speed of what a tour boat or glass bottom boat would travel at (meaning under 20mph), then this is not the tour or adventure for you. Jet Skis are meant to be driven at speeds of around 35 mph or more for them to become fun, stable and to turn correctly.

No experience is required to participate on our Jet Ski Cancun. Beginners are welcomed. Instructions/Orientation will be provided to all participants and drivers before departing on their Jet Ski. Our tour guides will also be there to help assist you as well during the tour when needed. Please keep in mind that for our Jet Ski Adventures and Jet Ski Safaris all drivers must be prepared to operate the Jet Skis at the same speeds as the Tour Guides and Group, and can expect to be traveling at minimum safe speeds of around 35-45 mph while on these tours.

Generally you should bring a towel and a bathing suit. It is recommended that you are wearing your bathing suit prior to showing up for the tour due to the lack of changing facilities at our locations. Some other things to consider are waterproof cameras, sun block, sunglasses or swim goggles, and a small plastic bottle of water. It is not recommended to bring hats because they will not stay on during the tour. Sun tan lotion and glass beverage bottles are not permitted to be stored in our Jet Skis during the tour. We have dry lockable storage on our floating docks at all 4 of our watersports locations, which is suitable for small amounts of belongings and towels for when you return from the tour.

Absolutely! We specialize in jet ski groups of all sizes big or small.

Yes, it is by Mexico law that all rental Jet Skis are accompanied by a tour guide in Mexico. The guided tour however is a lot of fun and fast paced, and most people who are skeptical at first come back saying it was better than if they had gone out on their own. Nobody knows our island and waterways like we do, and we know all the best places to take our guests. Also from a safety standpoint, Bermuda is surrounded with coral reefs that lie right below the surface sometimes and are hard to see, so by going on a tour with a tour guide will also ensure that you do not get into a situation and can just focus on having fun on the water while enjoying the gorgeous scenery and sites around you.

As much as we would like to say yes, due to changing weather/sea conditions and colder temperatures in the early parts of the year, sometimes we must alter routes and courses of our Jet Ski Cancun so that our customers have the best overall experience. The tour descriptions and routes listed on our website are where we mostly take our tours when weather conditions are good, which in Cancun is almost all of the time.